No No-Shows. No Mess. Just Trusted Island Painting You 
Can Count On.

Effective Date: 01/12/2024
Last Updated: 26/07/2025

1. Introduction

This Cookie Policy explains how Isle of Wight Painters ("we," "us," or "our"), operated by Ready Set Punk, uses cookies and similar tracking technologies on https://isleofwightpainters.co.uk (“website”). By using this website, you agree to the use of cookies as described in this policy.

For more information on how we collect, use, and protect personal data, please see our [Privacy Policy].

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us improve website functionality, enhance user experience, monitor usage, and deliver relevant advertisements.

3. Types of Cookies We Use

(a) Essential Cookies (Strictly Necessary)

These cookies are required for the website to function properly and cannot be disabled. They help with:

• Enabling security features

• Managing cookie preferences

• Enabling core automation (e.g. connecting your enquiry to a contractor)

Examples: Session cookies, security tokens, form submission trackers

(b) Performance & Analytics Cookies

These cookies help us understand how visitors use our site, so we can improve the experience. They may also track form submissions to ensure SMS/email confirmation messages are delivered correctly in line with GDPR.

Tools used:

• Google Analytics

• Hotjar

• CallRail (for call tracking and attribution)

• Synthflow AI (for AI-powered answering services and interaction analytics)

(c) Functional Cookies

These cookies allow the website to remember user preferences such as:

• Language

• Device type

• Form autofill

They enhance functionality but are not strictly necessary for core operation.

(d) Advertising & Targeting Cookies

These cookies are used to show relevant ads based on your browsing behaviour. They help us run remarketing and measure the performance of our ads.

Tools used:

• Google Ads

• Facebook Pixel

• Third-party ad networks

4. Third-Party Cookies

Some cookies may be set by third-party platforms we use for analytics, automation, AI services, or embedded content.

These may include (but are not limited to):

• Google (Analytics, Ads, reCAPTCHA)

• Facebook (Meta Pixel)

• Hotjar (user feedback and heatmaps)

• Twilio (for SMS delivery tracking)

• CallRail (call tracking and attribution)

• Zapier (automation workflows)

• Synthflow (AI voice interaction)

• CRM tools (to store lead data)

Each of these providers may set their own cookies. We encourage users to review their individual privacy and cookie policies.

5. Managing & Controlling Cookies

You can manage or disable cookies at any time via your browser settings. Here are links for popular browsers:

• Chrome: chrome://settings/cookies

• Firefox: about:preferences#privacy

• Safari: Preferences > Privacy

• Edge: edge://settings/content/cookies

You can also:

• Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

• Manage ad cookies: https://www.youronlinechoices.com/uk/

Please note: Disabling cookies may affect site functionality, such as contact form submissions or receiving a confirmation message.

6. Changes to This Cookie Policy

We may update this policy from time to time. Any changes will be posted on this page with the new “Last Updated” date.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us:

📧 Email: info@isleofwightpainters.co.uk