About this notice
This notice explains how Ready Set Punk! LTD uses personal data when operating Isle of Wight Painters. Browsing the website does not constitute consent. Where we rely on consent, we ask for it through a separate affirmative choice.
For privacy questions, rights requests, consent withdrawal or complaints, email hello@isleofwightpainters.co.uk.
1. Our role
Data Controller: Ready Set Punk! LTD
ICO Registration Number: ZC082059
Ready Set Punk! LTD operates the marketing and enquiry-introduction website. We remain responsible for our own collection, use and disclosure of personal data and for meeting our obligations when using processors.
Scott Buckley Painting and Decorating receives enquiries as a separate data controller for its follow-up, quotations, contracting and service delivery. It is responsible for its own subsequent processing and must provide its own privacy information. This does not limit your data-protection rights or Ready Set Punk! LTD's responsibility for its own handling and disclosure.
2. Data we collect
The current LP1 form asks for the service requested, property type, urgency, first name, telephone number, project details and a consent choice. Its configured endpoint delivers the submitted enquiry through Zapier so Ready Set Punk! LTD can share it with Scott Buckley Painting and Decorating for follow-up.
Please use the listed telephone number or email address to make contact. If you contact us by email or telephone, we receive the information you choose to provide and the ordinary communications data needed to respond.
The website stores the visitor’s first-party cookie choice for up to one year. If optional tracking is accepted, Google Tag Manager container GTM-NHH9F2NB is loaded and may deliver analytics or advertising-measurement tags configured for this website. The Cookie Policy explains the current control.
3. Purposes and lawful bases
- Receiving and responding to an enquiry: to provide the introduction you request and take steps connected with that request.
- Sharing an enquiry: when you submit the online form or contact us by telephone or email and ask for an introduction, Ready Set Punk! LTD may share the information needed for Scott Buckley Painting and Decorating to follow up that request. Zapier processes online form data to deliver the enquiry.
- Operating and protecting the website: to deliver the service, validate submissions, prevent immediate duplicates, diagnose delivery failures and protect the website. We rely on legitimate interests in running a reliable and secure service, balanced against your rights.
- Optional analytics and advertising: only after an affirmative cookie choice, Google Tag Manager may deliver analytics or advertising-measurement tags configured for this website. We rely on consent for that optional processing.
- Legal and regulatory obligations: where processing is required by law.
We do not treat an enquiry as consent to unrelated direct marketing. A message is treated according to its actual content and purpose, not merely its label.
5. Retention
Online form, telephone and email enquiry information is kept only for as long as needed for the requested contact and any legal, complaint or record-keeping requirement. Zapier processes online form data for delivery under the arrangements that apply to that service.
The first-party cookie-choice record lasts for up to one year unless you change the choice or clear it sooner. Scott Buckley Painting and Decorating is responsible for explaining its own retention of information it receives as a separate controller.
6. International processing
Some technology providers may process personal data outside the United Kingdom. Where UK data-protection law requires a transfer safeguard, the responsible controller must use an applicable adequacy regulation, approved contractual safeguard or another permitted mechanism and provide further information on request.
7. Your rights
Depending on the circumstances, you may have rights to be informed, access your personal data, correct inaccurate data, request erasure, restrict processing, object to processing, receive portable data and complain about how your data is handled. Where processing is based on consent, you may withdraw that consent at any time.
To exercise a right, email hello@isleofwightpainters.co.uk. We may need enough information to identify you and the relevant data. Some rights are subject to legal conditions and exemptions.
8. Withdrawal and complaints
To withdraw consent for enquiry sharing or complain about Ready Set Punk! LTD's handling of personal data, email hello@isleofwightpainters.co.uk. We will acknowledge a data-protection complaint within 30 days, investigate it appropriately and communicate the outcome.
To withdraw optional-tracking consent, use Manage cookies on any public page and choose Reject optional tracking. The new choice is stored before the page reloads without the optional tag container.
You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint. Contacting the ICO does not prevent you from raising the issue with us first.
9. Security
We use appropriate technical and organisational measures for the personal data we handle. No internet transmission or storage system can be guaranteed completely secure.
11. Changes to this notice
We may update this notice when our processing or legal obligations change. The revision date at the top shows when the published wording was last updated.